Shipping
How long does shipping take?
Orders are processed within 1-3 business days and typically arrive within 7-14 business days, depending on your location.
Do you ship internationally?
Yes! We ship worldwide. Shipping times may vary by country.
How can I track my order?
Once shipped, you'll receive a tracking number by email so you can follow your package every step of the way.
Orders & Payments
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure checkout options.
Can I change or cancel my order?
Contact us within 12 hours of placing your order and we'll do our best to update or cancel it before it ships.
Returns & Refunds
What's your return policy?
We offer a 30-day return policy on unused, unopened items. Contact us to start a return.
My item arrived damaged/wrong — what now?
Email us with a photo of the issue and your order number, and we'll send a replacement or refund right away.
Products
Are your products cruelty-free/safe?
Yes, we only work with suppliers who meet quality and safety standards.
Do you offer product recommendations?
Absolutely — message us and we'll help you find the right products for your needs.